Effective Date: June 21, 2026
Effective Date: June 21, 2026
Welcome to Bella Luna Rentals ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://bellalunarental.com/, contact us via WhatsApp, subscribe to our newsletter, or use our property refurbishment and rental services.
Because we operate in Marbella, Spain, this Privacy Policy complies with the European Union’s General Data Protection Regulation (GDPR).
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, title, and username or similar identifier.
Contact Data: Includes billing address, email address, and telephone numbers (including WhatsApp contact details).
Financial & Transaction Data: Details about payments to and from you and other details of services or rentals you have purchased from us.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
Marketing and Communications Data: Your preferences in receiving our newsletter and marketing communications from us.
We use different methods to collect data from and about you, including through:
Direct Interactions: You may give us your Identity and Contact Data by filling out forms or corresponding with us by mail, phone, WhatsApp, email, or otherwise. This includes subscribing to our newsletter or inquiring about a rental or refurbishment project.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar tracking technologies.
We will only use your personal data when the law allows us to. Most commonly, we use it to:
Manage and process your property rental bookings or refurbishment inquiries.
Communicate with you effectively, including responding to WhatsApp messages and contact form submissions.
Send you our newsletter and updates regarding our "Boho-Chic Boutique," "Crown Jewel," or other rental properties (only if you have opted in).
Improve our website, services, marketing, and customer relationships.
Comply with a legal or regulatory obligation.
Under the GDPR, we process your data under the following legal bases:
Contractual Necessity: To perform the contract we are about to enter into or have entered into with you (e.g., booking an apartment).
Consent: When you have provided explicit consent for us to process your data, such as signing up for our newsletter. You can withdraw your consent at any time.
Legitimate Interests: For our legitimate business interests, provided they do not override your fundamental rights (e.g., website security and fraud prevention).
Legal Obligation: To comply with tax, local housing, or legal regulations in Spain.
We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our business, including:
IT and website hosting providers.
Payment processing gateways.
Email marketing platforms (for newsletter distribution).
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in Spain.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under the GDPR, you have the following rights regarding your personal data:
Request access to your personal data.
Request correction of any incomplete or inaccurate data we hold about you.
Request erasure of your personal data when there is no good reason for us to continue processing it.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or a third party (Data Portability).
Withdraw consent at any time where we are relying on consent to process your personal data.
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
This website may include links to third-party websites, plug-ins, and applications (such as WhatsApp). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
This website uses Google Translate to provide automatic translations. Using this feature may result in certain information, such as your IP address and the requested page, being transmitted to Google.